Terms of Service

Overview

This website is operated by Astin Emporium (ABN 60 629 054 146). Throughout the site, the terms “we”, “us”, and “our” refer to Astin. We provide this website, including all information, tools, and services available from it, subject to your acceptance of the terms, conditions, policies, and notices detailed below.

By accessing our website and/or purchasing products from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including any additional terms, conditions, and policies referenced herein or available via hyperlink. These Terms apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and content contributors.

Please read these Terms of Service carefully before using our website. By accessing any part of the site, you agree to be legally bound by these Terms. If you do not agree to all terms and conditions outlined, you must not access the website or use any of our services.

We reserve the right to update, change, or replace any part of these Terms of Service at our sole discretion by posting updates to our website. Continued use of the website after changes are posted constitutes acceptance of those changes.

Our online store is hosted by Shopify Inc., which provides the e-commerce platform allowing us to sell our products and services to you.

1. Online Store Terms

By agreeing to these Terms, you confirm that you are at least the age of majority in your state or territory of residence, or that you have provided consent for any minor dependents to use this site under your supervision.

You must not use our products for any unlawful or unauthorised purpose, nor violate any laws in your jurisdiction, including but not limited to intellectual property and copyright laws. Transmission of any malicious code, viruses, or destructive software is strictly prohibited.

Any breach of these Terms will result in immediate termination of your access to our services.

2. General Conditions

We reserve the right to refuse service to anyone, for any reason, at any time. You acknowledge that your content (excluding credit card information) may be transferred unencrypted across various networks and modified to conform to the technical requirements of connecting devices or networks. Credit card information is always encrypted during transfer over secure networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from us. Headings in this document are provided for convenience only and do not affect the interpretation of these Terms.

3. Accuracy, Completeness and Timeliness of Information

We are not responsible if the information provided on this website is inaccurate, incomplete, or not current. The content on this site is for general information purposes only and should not be relied upon without consulting more accurate sources. Any reliance on the information provided is at your own risk.

We reserve the right to modify content at any time but are under no obligation to update information. You agree it is your responsibility to monitor changes to our site.

4. Modifications to the Service and Prices

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service at any time without notice. We will not be liable for any modification, price change, suspension, or discontinuation of the Service.

5. Products or Services

Certain products or services may be available exclusively online and may have limited quantities. Returns or exchanges are subject to our Return Policy.

We strive to display product images and colours accurately but cannot guarantee that your monitor’s display will reflect the true colour of our products.

We reserve the right to limit sales of our products to any person, region, or jurisdiction. Product descriptions and pricing are subject to change at any time without notice. We do not guarantee that any products or services purchased will meet your expectations, nor do we warrant that any errors in the Service will be corrected.

For detailed information on shipping times and delivery methods, please review our Shipping & Delivery Information.

For returns, exchanges, and refunds, please refer to our Returns & Warranty Policy.

6. Accuracy of Billing and Account Information

We reserve the right to refuse any order placed with us. We may limit or cancel quantities purchased per person, household, or order. You agree to provide current, complete, and accurate purchase and account information for all transactions and promptly update your account details, including email address and payment information, to ensure successful order processing and communication.

Accepted Payment Methods

Visa: Credit and debit cards accepted.
Mastercard: Credit and debit cards accepted.
American Express (Amex): Accepted for your convenience.
UnionPay: Accepted for eligible transactions.
Apple Pay: Fast and secure payments via Apple devices.
Google Pay: Convenient payments through supported devices.
Shop Pay: Quick and hassle-free checkout via Shop Pay.

Billing Process

Order Confirmation: You will receive an email confirming your order details and total amount due.
Payment Authorisation: Payment methods are authorised at checkout for the total order amount.
Billing: Your payment method will be charged once your order is prepared for shipment, or for digital products, when ready for delivery.
Payment Confirmation: A confirmation email will be sent after successful payment processing, serving as your receipt.

Payment Security

We take payment security seriously. Our website uses industry-standard encryption to protect your data during transmission. Credit card details are never stored on our servers after processing.

Billing Errors

If you encounter a billing error or discrepancy, please contact our support team at info@astin.com.au. We will promptly investigate and resolve any issues.

7. Optional Tools

We may provide access to third-party tools that we neither monitor nor control. You acknowledge that we provide access to these tools “as is” and “as available” without warranties or conditions of any kind. Your use of these tools is entirely at your own risk, and it is your responsibility to review and accept any applicable third-party terms.

8. Third-Party Links

Our Service may include content, products, and services from third parties. Links to third-party websites are provided for your convenience. We are not responsible for examining or evaluating their content or accuracy and make no warranties regarding any third-party materials or websites. Any transactions with third-party websites are entirely between you and the third party.

9. User Comments, Feedback, and Submissions

If you submit ideas, suggestions, proposals, or materials to us, whether requested or unsolicited, you agree that we may use, edit, publish, or distribute them without restriction and without obligation to maintain confidentiality or provide compensation. You agree that your submissions will not violate any third-party rights or contain unlawful material.

10. Personal Information

The submission of personal information through our website is governed by our Privacy Policy.

11. Errors, Inaccuracies, and Omissions

Occasionally, our site may contain errors or omissions related to product descriptions, pricing, or availability. We reserve the right to correct any errors and to cancel or update orders without prior notice.

12. Prohibited Uses

You are prohibited from using our site or content for any unlawful purpose, including but not limited to violating laws, infringing intellectual property, harassing others, uploading malicious code, or collecting personal information without consent. We reserve the right to terminate your access for violating these prohibitions.

13. Disclaimer of Warranties; Limitation of Liability

We do not guarantee that your use of our Service will be uninterrupted or error-free. All products and services are provided “as is” and “as available” without warranties of any kind. In no event shall Astin Emporium be liable for any damages arising from your use of the Service or products purchased.

14. Indemnification

You agree to indemnify and hold harmless Astin Emporium and its affiliates from any claim arising from your breach of these Terms or violation of any law or third-party rights.

15. Severability

If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions shall remain in full force and effect.

16. Termination

These Terms remain in effect unless terminated by either you or us. We may terminate this agreement immediately if you fail to comply with these Terms. Upon termination, you remain liable for any outstanding obligations.

17. Entire Agreement

These Terms, along with any related policies, constitute the entire agreement between you and Astin Emporium and supersede all prior communications.

18. Governing Law

These Terms of Service are governed by the laws of Australia.

19. Changes to Terms of Service

You can review the most current version of these Terms at any time. We reserve the right to modify these Terms by posting updates to our website. Your continued use of the website constitutes acceptance of any changes.

These Terms of Service were last updated on May 13, 2025.