Common Delivery Questions

📦 Nationwide Delivery

Astin is proud to be an Australian-owned company, offering reliable delivery services across the country. We work with trusted courier partners to ensure your order arrives safely and efficiently, no matter where you’re located.

💲 Delivery Costs

• Shipping costs are calculated at checkout based on your delivery location and order size.
• Standard delivery to most metropolitan areas is a flat rate of $15.
• Remote locations may attract an additional surcharge, calculated at checkout before payment confirmation.

🚚 Dispatch Location

All orders are dispatched from our central warehouse in Sydney. Some items may be sourced from our international warehouses; please allow additional time for these products to arrive. All warranty claims and customer service are handled by our Australian-based team.

⏱️ Estimated Delivery Timeframes

• Metropolitan Areas: 3–4 business days
• Regional Areas: 7–10 business days
• Remote Areas: Up to 14 business days

If an item is temporarily out of stock, we will provide you with an Estimated Date of Dispatch (EDT) to keep you informed.

📧 Order Tracking

Once your order is dispatched, you will receive a confirmation email with your tracking number and courier details. For real-time updates, we recommend contacting the courier directly using the provided tracking information.

🚛 Our Delivery Partners

We partner with Australia’s most reliable courier services, including:

• Australia Post
• StarTrack Express
• Aramex
• CouriersPlease
• TNT
• Other reputable local couriers

📞 Need Help?

Contact us at info@astin.com.au or call 1300 921 538. We’re here to ensure your Astin shopping experience is smooth and hassle-free.